During the stay
When the customer finally checks in, they can view the damage to the apartment, the cleaning process before their entry, and report a problem to our support team. As a big highlight, the guest can also book and pay for products with you.
Before CheckIN
Each customer is automatically created with a temporary account. After searching for their booking using their last name and original booking code, the customer will find it on our website. There they can then easily start the check-in process whenever they want.
After the customer has uploaded his passport, credit card (with a 0.99 cent verification fee) and the signed contract, he will see a booking confirmation again.
After CheckOut
After the guest has checked out, there is something very important that they need and that is the invoice. Business customers in particular often need this. In addition, the guest can report things to us after checking out and, for example, request their deposit back.
customer support
The second step to building your business properly is customer support. If you have good customer support, you will get good reviews and therefore more new bookings.
So profitierst du vom Service
Digitale Vertragsunterzeichnung in Minuten
Der Miet- oder Beherbergungsvertrag wird online unterschrieben – sicher, rechtsgültig und ohne Papierkram. Der Prozess ist klar strukturiert und kann in wenigen Klicks abgeschlossen werden.
cleaning management
ment
With our cleaning module we automate all cleaning processes after checkout
cleaning management
ment
With our cleaning module we automate all cleaning processes after checkout
Digitalen Kundenkontakt stärken
Erhöhe deine Umsätze, indem du deinen Gästen zusätzliche Produkte zu ihrem Aufenthalt anbietest. Sie können diese ganz bequem von Zuhause oder direkt während ihres Aufenthalts buchen, sich verifizieren lassen und sicher bezahlen.
Mit diesen 5 Schritten zum Online Check-In.
Every customer who checks in online is a new customer in your ecosystem.
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